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Thursday, March 22, 2012

New Laptop & Nasty Revit Bug

With starting my new company I decided to splash out and get myself a decent laptop.  I decided on a new Dell XPS15 with 256GB SSD.

Its a great computer, extremely fast and great battery life.  My main issue occurs in Revit:

Every time I'm in Revit and I have a child window open in Revit, for example the family types dialog, every 20-30 seconds the window loses focus and the Revit main window has focus! I can be typing away in one of the fields and all of a sudden I've committed another command in the background parent window (like opening the visibility/graphics dialog).  Almost like the dialogs in Revit are modeless!

As you can probably imagine this can be extremely frustrating and counter productive when you have to constantly have to reselect the child window to have focus so you can keep working.  Especially when you are writing long formulas that you have to scroll across the window to get to the end of the formula.  Then by the time you've scrolled across the window loses focus and you have to do it again!!!

This issue from my experience only occurs in Revit.  I obviously checked all the obvious things like touching the trackpad, or bumping a key - but my hands can be in the air well away from the laptop and it still does it. As such I filed it with Autodesk Support.

Of course they first asked the obvious questions, are you running the latest build, do you have Autodesk Certified drivers (and the autodesk certified drivers are years old!), etc.  I ensured I had tested all their suggestions and none of which resolved the issue.  It has now been escalated to development and apparently I'm not alone in the this issue, which is slightly re-assuring as that may mean there is a fix planned...

Anyway, I thought I would share just in case others are experiencing this issue and looking online for a solution.